FAQs for Families
FREQUENTLY ASKED QUESTIONS
Welcome to our FAQ hub! We know choosing the right membership or class for your kiddo is a big decision. Here you’ll find clear answers to the most common questions families ask about our programs, memberships, policies, and perks. Still unsure? We’re always happy to help- reach out anytime.
A full year. One price, zero surprises.
Every reader is different. Call us anytime and we’ll help you pick the perfect fit.
NOT AT ALL. Think weekly classes, rotating modalities, creative play, special events, personalized instruction and a literacy-loving community all under one roof.
Yes. Every membership includes a rotating mix of modalities each week, so kids might have yoga one week, science the next, art after that, and more. It keeps things fresh and exciting.
We’re built for both. Our teachers know how to welcome every personality, and our rotating modalities keep all kids engaged and comfortable.
Even better- One membership covers any of your dependents. Memberships also include monthly guest passes you can use for siblings or friends.
Your membership begins when your child attends their first class.
Yes. Life happens. Freezes are available.
Yes. A membership includes guest passes for siblings or friends.
Yes. Members receive discounted and priority booking for birthdays, free access to events and discounted special events.
Lower pricing for one year, founders-only gifts, early enrollment windows, and priority access for events, camps, and birthday parties.
Yes. You can always move up a tier as your family’s schedule grows.
Yes for ages three and up. Enjoy some time in West Hartford Center while we take it from here.
Absolutely. Grandparents, aunts, uncles, fairy godparents, all welcome.
Page Turners is currently the most popular option, with eight classes a month and lots of flexibility.
Yes. K-PREP is our three-hour Tuesday block to help kiddos get ready for preschool. After-school BrainPower Hour offers homework help, enrichment, and a fun wind-down after a long school day.
Yes. Families love stacking classes for extra enrichment and convenience.
Yes. OpenBook Play is our version of open play, giving kids relaxed, book-inspired time to explore the studio.
Yes. We’re working to create classes that are more tailored to our members, and welcoming new kiddos into those classes is wonderful but requires more planning and support from our team. Members will always receive the best value.
Beginning in January, members can access our app or book online with priority booking for classes, events and camps.
Yes! We have had lot of requests for this! Members will receive discounted pricing!
We group by age and developmental fit, not reading level, and every activity is designed to meet kids where they are.