FAQs for Families
FREQUENTLY ASKED QUESTIONS
Welcome to our FAQ hub! We know choosing the right membership or class for your kiddo is a big decision. Here you’ll find clear answers to the most common questions families ask about our programs, memberships, policies, and perks. Still unsure? We’re always happy to help- reach out anytime.
A full year. One price, zero surprises.
For most families with one child, 4 or 8 classes per month is a great place to start and offers consistent, meaningful engagement. For families with multiple children or those looking for faster progress and deeper skill-building, 12–16 classes per month provides the most flexibility and the biggest impact. Many families start smaller and upgrade once they see the results.
NOT AT ALL. Think weekly classes, rotating modalities, creative play, special events, personalized instruction and a literacy-loving community all under one roof.
Yes. Every membership includes a rotating mix of modalities each week, so kids might have yoga one week, science the next, art after that, and more. It keeps things fresh and exciting.
We’re built for both. Our teachers know how to welcome every personality, and our rotating modalities keep all kids engaged and comfortable.
Even better- One membership covers any of your dependents. Memberships also include monthly guest passes you can use for siblings or friends.
Your membership begins when your child attends their first class.
Yes. Life happens. Freezes are available.
Yes. A membership includes guest passes for siblings or friends.
Yes. Members receive discounted and priority booking for birthdays, free access to events and discounted special events.
Yes! We want to make sure we save your spot for each kiddo. If you have an infant not participating or a child playing in the play area during class- no need to book them!
Yes. You can always adjust a tier so your membership fits your family’s schedule.
Yes for ages three and up. Enjoy some time in West Hartford Center while we take it from here.
Absolutely. Grandparents, aunts, uncles, fairy godparents, all welcome.
Our Fully Booked Membership is currently the most popular option, with eight classes a month and lots of flexibility.
Yes. K-PREP is our three-hour Tuesday block to help kiddos get ready for preschool. After-school BrainPower Hour offers homework help, enrichment, and a fun wind-down after a long school day.
Yes. Families love stacking classes for extra enrichment and convenience.
Yes! We created the membership so you have the flexibility to use the credits exactly as you want to! Whether it's Parents night out, a regular weekly class, a special event or a Mom's Book Club- you choose how you use your credits!
Yes! We work with our members to gather feedback each month and adjust our schedule based on what our families want, what classes are in demand and our teacher availability.
Beginning in January, members can access our app or book online with priority booking for classes, events and camps.
Yes! We have had lot of requests for this! Members will receive discounted pricing!
We group by age and developmental fit, not reading level, and every activity is designed to meet kids where they are.